Privacy policy

Privacy Policy

Effective Date: July 28, 2026

At Mr. Office ("Mr. Office," "we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have regarding your information.

By using our website, you acknowledge that you have read this Privacy Policy. Where required by applicable law, we will request your consent before collecting or processing certain types of personal information.

Information We Collect

When you visit our website, create an account, place an order, subscribe to marketing communications, or contact us, we may collect the following information.

Personal Information

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

Order Information

  • Products purchased

  • Order history

  • Shipping preferences

  • Payment status

We do not store your complete payment card information. Payments are securely processed by Shopify and its authorized payment processors using industry-standard encryption.

Account Information

If you create a customer account, we collect information necessary to maintain your account, including your login credentials, saved addresses, and purchase history.

Website Usage Information

When you visit our website, we automatically collect certain information, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages viewed

  • Time spent on pages

  • Referring websites

  • Shopping activity on our website

This information helps us improve our website, better understand customer behavior, and provide a better shopping experience.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to:

  • Keep you signed into your account

  • Remember your shopping cart

  • Save your preferences

  • Improve website functionality and performance

  • Analyze website traffic

  • Understand customer behavior

  • Support marketing and advertising efforts

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features of our website.

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Process payments

  • Arrange shipping and delivery

  • Provide customer support

  • Create and manage customer accounts

  • Prevent fraud and unauthorized transactions

  • Improve our products, services, and website

  • Analyze website performance

  • Communicate with customers regarding orders and inquiries

  • Send order confirmations and shipping updates

  • Send promotional emails, newsletters, and special offers (from which you may unsubscribe at any time)

Email Marketing

If you subscribe to receive marketing communications, we may occasionally send promotional emails regarding products, special offers, educational resources, and store updates.

You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link included in every marketing email or by contacting us directly.

Please note that even if you opt out of marketing communications, we may still send transactional emails related to your orders, account, customer service requests, or other important business communications.

Who We Share Information With

We only share personal information when necessary to operate our business and provide our services.

This may include:

  • Shopify

  • Authorized payment processors

  • Shipping carriers

  • Email marketing providers

  • Analytics providers, including Google Analytics

  • Fraud prevention and security providers

  • Professional advisors, such as accountants, auditors, or legal counsel, when necessary to operate our business or comply with legal obligations

  • Government authorities when required by applicable law

We do not sell or rent your personal information to third parties.

Google Analytics

We use Google Analytics to better understand how visitors interact with our website and to improve our products and services.

Google Analytics may collect information such as:

  • Pages visited

  • Time spent on the website

  • Browser and device information

  • Approximate geographic location

  • General website usage patterns

For more information about how Google collects and processes data through Google Analytics, please refer to Google's Privacy Policy.

Customer Accounts

Customers may create an account to make future purchases more convenient.

Customer accounts may include:

  • Saved addresses

  • Order history

  • Contact information

  • Login credentials

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.

Sensitive payment information is handled by Shopify and its authorized payment processors using industry-standard security measures.

Although no method of electronic transmission or storage is completely secure, we work with trusted service providers to help safeguard your information.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders

  • Provide customer service

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

When personal information is no longer required, we securely delete or anonymize it where appropriate.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access the personal information we maintain about you

  • Correct inaccurate or incomplete information

  • Request deletion of your personal information where permitted by law

  • Request a copy of your personal information

  • Withdraw consent for marketing communications

  • Object to certain uses of your personal information

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can promptly remove the information where appropriate.

International Customers

Mr. Office serves customers in Puerto Rico, the United States, and international destinations.

By using our website or placing an order, you understand that your information may be processed and stored in jurisdictions where our service providers operate. These service providers maintain safeguards designed to help protect your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

Any updates will be posted on this page with a revised Effective Date. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Mr. Office
72 Calle Comercio
Yauco, PR 00698
United States

Email: shopify@mrofficepr.com

Protecting your privacy is important to us. We are committed to handling your personal information responsibly, securely, and transparently while providing you with the best possible shopping experience.